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Contact

Please send us a message and we will reply as soon as we can.

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Colchester

820 The Crescent
Colchester Business Park
Colchester
Essex, CO4 9YQ

Tel: 01206 838400

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Ipswich

Fitzroy House
Crown Street
Ipswich
IP1 3LG

Tel: 01473 267000
Fax: 01473 267001

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Our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.

Alternatively, where your complaint relates to products or services purchased online, or by other electronic means such as by email, you may refer your complaint to the online dispute resolution (ODR) platform at http://ec.europa.eu/odr.